Returns & Exchanges
At Fjällräven Australia, we want you to be fully satisfied with your gear. If your purchase isn't quite right, you can return your items within 30 days of delivery for a full refund or exchange, provided they are in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely pack your items in their original packaging, ensuring all original hangtags and labels are still attached to the products.
Post Your Parcel
Print your prepaid shipping label from the portal and drop your package off at any Australia Post location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing